I think part of this is that difficult conversations often bring feelings of fear and anxiety because they involve confrontation and conflict which we don’t like. We worry about hurting someone's feelings, damaging relationships, or facing anger and rejection. These fears stem from our instinct to avoid discomfort and maintain harmony. Additionally, we might lack confidence in our ability to communicate effectively, fearing we won't find the right words or will be misunderstood. The trouble with avoiding the difficult issues however is that things don’t get resolved & often get worse.
So, despite the fear, having difficult conversations is crucial for growth and resolution. Addressing issues directly can prevent misunderstandings from escalating and build stronger, more honest relationships. To help out I’ve put together a small resource How to have difficult conversations within your team. I hope it helps if you do need to have ‘one of those chat’s & aren’t sure how to go about it.